2245 Rutherford Rd, Greenville, SC 29609
Return Policy
Last updated: March 22, 2024
We take pride in what we sell. And our goal is 100% customer satisfaction. Please review our Return Policy before placing your order. If you have a problem, or have questions about an item or purchase, please contact us for help.
If you receive an item that is not as described, you should contact us immediately upon receipt, to discuss possible return and refund. Returns must be initiated within seven (7) calendar days of delivery in order to be considered.
We will not accept any return without prior approval.
We will ONLY accept return for items that are purchased online from our web store at https://authorizedknifedealeroutlet.com.
We may request pictures of the item(s) being returned for comparison to pictures (that we took prior to shipment), to insure that item being returned is same item that was shipped.
Once we receive the returned item(s), we will inspect and approve or deny the Return. Upon approval, a refund will be issued within 7-10 business days. Refund will be for original purchase price minus shipping costs and 6% credit card processing fees.
We may, at our discretion, impose a 15% restocking fee depending on the reason for return.
Returned merchandise must be in exactly the same condition as it was shipped to you, with all packaging, documentation, and materials. We will not accept return for refund if product packaging has been altered in any way – writing, torn, taped, etc.
IMPORTANT: Use sturdy packaging for shipment. Retain your tracking number for reference. If using USPS, add the “signature on delivery” option. Your shipment will be delivered to and signed for by someone in our store. If using UPS or FedEx you do not need to do signature, as they deliver everything inside the store. Be sure to have insurance on your return shipment. We do not take responsibility in the event of damage or loss.
We may update Our Refund Policy from time to time. We will notify You of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.
If you have any questions about this Refund Policy, You can contact us:
By email: jj@authorizedknifedealeroutlet.com
By visiting this page on our website: https://authorizedknifedealeroutlet.com
By phone number: 864-292-6670
AuthorizedKnifeDealerOutlet.com
JUNGLE J - 2245 Rutherford Rd, Greenville. SC 29609
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